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Terms of Service

Last updated: October 11, 2026

These Terms of Service ("Terms") govern your use of the Prozly website and application (together, the "Service"), operated by the entity named in our Impressum ("Prozly", "we", "us"). By creating an account or using the Service you agree to these Terms. The German version is available at /agb; in the event of deviations, the German version prevails for customers based in Germany.

1. The Service; business customers only

Prozly is a content automation platform: it ingests content from sources you connect (RSS feeds, websites, YouTube, LinkedIn), generates AI-assisted drafts, images, and carousels in your brand voice, and lets you schedule and publish to connected social platforms. Features vary by plan; see Pricing.

The Service is directed exclusively at entrepreneurs within the meaning of § 14 of the German Civil Code (BGB): businesses, self-employed professionals, and persons acting for business or professional purposes, including building and maintaining their professional presence. A contract is not concluded with consumers within the meaning of § 13 BGB. By creating an account, you warrant that you are at least 18 years old and that you conclude this contract and use the Service for business or professional purposes and not as a consumer.

2. LinkedIn and other platforms; no affiliation; platform risk

Prozly is an independent offering. We are not affiliated with, endorsed, sponsored, or certified by LinkedIn Corporation, Meta, TikTok, or any other platform; their names and logos are trademarks of their respective owners. Publishing to connected accounts runs through the platforms' official APIs and OAuth; we never ask for your platform passwords. The optional Prozly Chrome extension runs only in your own browser, acts only on your instruction, and stores data under your control.

Platforms may change, restrict, or discontinue their services or APIs at any time. You are responsible for ensuring your use of the Service complies with the terms of the platforms you connect (including their automation policies). We assume no liability for measures a platform takes against your account, except to the extent caused by our negligence, willful misconduct, or breach of these Terms. If we are held liable by third parties because of your culpable breach of platform terms or applicable law, the indemnity in Section 6 applies accordingly.

3. Availability; maintenance; further development

We aim for an availability of 99% on a monthly average, measured at the exit of our hosting provider's infrastructure. Announced maintenance windows and faults attributable to connected platforms (e.g. LinkedIn API outages) do not count against availability. We may update and further develop the Service at any time, including for legal, security, or technical reasons, provided the core functionality of your plan is preserved; where a change materially impairs your legitimate interests, you have a special right of termination. We may discontinue the Service with at least 3 months' notice, in which case prepaid fees for the period after discontinuation are refunded.

4. Usage rights; our IP

All rights in the Prozly platform, its software, design, and documentation remain with Prozly or our licensors. For the term of the contract you receive a non-exclusive, non-transferable, non-sublicensable right to use the Service within your own business, for the number of workspaces and accounts included in your plan. We warrant that the platform as provided by us does not infringe third-party rights; this warranty does not extend to AI-generated output (Section 5) or to third-party platforms and services.

5. Your content and AI output

You retain all rights to the content you add to Prozly. You grant us the limited license needed to operate the Service (store, process, transmit your content, including to our AI providers for the generations you request). To the extent protectable rights arise in AI-generated output, they accrue to you; we claim no rights of our own in output. You acknowledge that AI output may be inaccurate, incomplete, or misleading, may be similar to output generated for other customers, and may not be protectable under copyright law. You will review AI-generated content before publication and remain solely responsible for what you publish, including any labeling or transparency obligations that apply to you (e.g. under Regulation (EU) 2024/1689 (the EU AI Act) or professional rules).

We do not use your content to train AI models for the benefit of other customers or third parties. AI personalization (e.g. your brand voice profile and knowledge base) is built exclusively from your own workspace's data, and we contractually require our AI providers not to use data submitted through Prozly to train their foundation models. AI features are metered in credits according to your plan; when a limit is reached, AI functions may be restricted for the rest of the billing period.

6. Acceptable use

You agree not to use the Service to:

  • publish unlawful, defamatory, or misleading content, including undisclosed advertising;
  • infringe intellectual property or other rights of third parties;
  • violate the terms of connected platforms (e.g. LinkedIn, Instagram), including their automation policies;
  • send spam or engage in bulk unsolicited outreach;
  • probe, disrupt, or overload the Service or attempt to access other customers' data.

You are responsible for the lawfulness of the content and data you store in the Service. You will indemnify us against third-party claims asserted against us because of a breach of this obligation or of the obligations in this section for which you are responsible, including the reasonable costs of legal defence. We will inform you of such a claim without undue delay, give you the opportunity to comment and to take part in the defence, and will not acknowledge any claim or enter into any settlement without your consent. You are responsible for appropriate backups of your data; export functions are available in the app.

7. Plans, billing, and trials

  • All prices are net prices plus applicable VAT. Paid plans are billed monthly or annually in advance via Stripe.
  • New customers can try the chosen plan free of charge for 14 days. Starting the trial requires a payment method in Stripe Checkout; nothing is charged during the trial. If you cancel before the trial ends (in the app or in text form), you pay nothing. Otherwise the trial converts, when it ends, to the chosen paid plan at the price shown at sign-up. You can also end the trial early in the app; billing then starts immediately.
  • The trial can be used only once per person; it also counts as used if the same email address, the same payment method, or the same Stripe customer account has already been used for a trial. In that case we offer the plan without a trial. We may end a trial that was started contrary to this rule immediately and without charge. By starting a trial you confirm and accept these Terms, including the business-use warranty in Section 1.
  • You can cancel at any time with effect from the end of the current billing period, in the app or in text form. Fees already paid are non-refundable except where required by law or these Terms.
  • AI usage is metered in credits as described on the pricing page and in the app.
  • We may change prices with at least 30 days' notice in text form, effective from your next billing period. In the event of a price increase you may terminate the contract with effect from the date the increase takes effect; we will point this out in the notice.

8. Data protection; data processing agreement

Where we process personal data on your behalf in the course of providing the Service (in particular workspace content, connected social accounts, and associated analytics data), our data processing agreement pursuant to Art. 28 GDPR applies, available at /dpa; it forms an integral part of these Terms. The current list of sub-processors is available at /subprocessors. In all other respects, our Privacy Policy applies.

9. Confidentiality

Each party will keep confidential all information of the other party that is marked confidential or whose confidentiality follows from the circumstances, and use it only for the performance of this contract. This does not apply to information that must be disclosed by law or by a binding decision of an authority or court, or that becomes public without breach of this clause.

10. Warranty and liability

You must notify us of defects without undue delay. Warranty for merely insignificant reductions in the suitability of the Service is excluded; strict liability for defects existing at the time of contract conclusion (§ 536a (1) BGB) is excluded.

The parties are liable without limit for intent, gross negligence, and injury to life, body, or health. For slight negligence, a party is liable only for breach of essential contractual obligations (Kardinalpflichten), limited to the foreseeable damage typical for this type of contract. Liability under the Product Liability Act and under written guarantees remains unaffected. This section also applies in favor of our employees, representatives, and corporate bodies.

11. Term, termination, and data export

Contracts run for an indefinite period unless agreed otherwise. You may terminate as described in Section 7; we may terminate with 2 months' notice to the end of a month. Termination for good cause remains unaffected. Good cause includes material breach of these Terms, unlawful use of the Service, or provision of access to unauthorized third parties.

You may switch providers or export your data at any time (Regulation (EU) 2023/2854, Data Act): the app provides free export of your exportable data (in particular content, drafts, media, and analytics) in common, machine-readable formats, and we charge no switching or data-egress fees. After termination we will irretrievably delete your remaining data within 30 days, unless statutory retention duties apply; we assert no right of retention or lien over your data. If you use the Service exclusively free of charge and your workspace shows no activity for 12 months, we may terminate and delete the workspace after advance e-mail notice; any sign-in before the stated deletion date stops the process.

12. Changes to these Terms

We may amend these Terms with effect for the future where this is necessary for good cause, in particular because of changes in law, case law, regulatory requirements, technical developments, or new features, and the change is reasonable for you. Neither the main performance obligations (type and scope of the agreed services, fees) nor otherwise the balance of performance and consideration may be changed to your disadvantage in this way; such changes require your express consent. Price changes are governed exclusively by Section 7.

We will notify you of changes in text form at least 6 weeks before they take effect, showing the amended provisions. You may object to the change in text form until it takes effect, or terminate the contract free of charge with effect from that date. If you do not object in time, the change is deemed accepted. We will specifically point out this consequence, your right to object, the deadline, and your right of termination in the notification. If you object, the contract continues on the previous terms; our right of ordinary termination under Section 11 remains unaffected.

13. Final provisions

Should individual provisions of these Terms be invalid or unenforceable, the validity of the remaining provisions remains unaffected; the invalid provision is replaced by the valid provision that comes closest to its economic purpose. German law applies, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. If the customer is a merchant (Kaufmann), a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from or in connection with this contract is the registered seat of Prozly (Cologne); we may also sue at the customer's general place of jurisdiction. Otherwise the statutory places of jurisdiction apply. With your revocable consent, we may name you (name/logo) as a reference customer.

14. Contact

Questions about these Terms: legal@prozly.ai.

Terms of Service | Prozly · Prozly